Terms of Use

Terms and conditions

We are always ready to assist our clients whenever we can. This document presents our terms and conditions of services. In case you need any clarifications for the information below, please feel free to call our center.

  • Treatment plan:​ will be provided to you in details.
  • Consent form: in order to explain treatment, aftercare and any risk to you thoroughly.
  • Fees:​ In LOTUS we don’t operate a credit amount system or accept insurance. we require fees to be settled at the appointment where treatment is provided.
  • Late for appointments:​ If you are more than 30 minutes, please be aware that you may be asked to reschedule your appointment.
  • Guarantee:​ Lumineers, Ceramic Veneers, Ceramic crowns and Implant crowns are guaranteed for a period of 5 years following placement
  • Personal Details: It’s important that you give a full medical history and details of any medication you take, or diseases you have.
  • Use of images and X-rays: of your smile and teeth only, for marketing and educational purposes. Your name will never be published, and identity will never be disclosed. However, if you DO NOT wish for us to use your images and x-rays in this way, please let us know.
  • Use of patient contact details: the health of our patients is our highest priority, and we also like to keep our patients informed of various important changes at the clinic and of our latest special offers. We like to remind our patients of their appointments, when they are due for appointments, and other various important reminders.
  • Data Protection Act: We store all patient personal details on a secure computer system. Copies of notes, radiographs and photographs can be made available on request.